Privacy Policy
Last Updated: October 2023
1. Controller Identity and Introduction
Welcome to Pretzel Twist Arcade. This privacy policy explains how Luftbacker Entertainment Ltd (the data controller) processes your personal data when you visit our website. We are fully compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you have any concerns, you may contact our data protection officer at support@pretzeltwistarcade.com.
2. Data We Collect
Because Pretzel Twist Arcade requires no registration or accounts to play The Great Gear-Twist or Pretzel Drop, we do not collect names, emails, or financial information. We only collect basic, anonymised technical data such as IP addresses, browser types, and session duration. This helps us ensure the Luftbäcker's servers are running smoothly.
3. Lawful Basis for Processing
Under the UK GDPR, our lawful basis for processing this technical data is our legitimate interest in maintaining website security, analysing traffic, and delivering our free social casino games. We do not use this data for profiling or automated decision making. Your Aether-Dough balance is stored locally on your device.
4. Data Retention
We only retain technical web logs for a short period, typically 30 days, to monitor for security threats. After this period, the data is permanently erased. Your game progress and Aether-Dough are managed locally via your browser.
5. Sharing of Data
Luftbacker Entertainment Ltd does not sell or share your personal data with third parties for marketing purposes. We only share anonymised traffic data with trusted service providers (such as hosting platforms) necessary to operate Pretzel Twist Arcade.
6. International Transfers
Our servers are primarily located within the UK and the EEA. If technical data must be transferred outside these regions, we ensure appropriate safeguards, such as standard contractual clauses, are in place as mandated by the ICO.
7. Your Data Subject Rights
As a UK resident, you have the right to request access, rectification, erasure, or portability of any personal data we hold about you. You also have the right to object to or restrict processing. Since our data collection is strictly technical and mostly anonymous, we may require additional information to identify your specific session.
8. Cookies and Local Storage
We use local storage mechanisms to save your Aether-Dough balance and game states for The Great Gear-Twist and Pretzel Drop. For detailed information on these technologies, please refer to our dedicated Cookie Policy.
9. Changes to this Policy
We may occasionally update this Privacy Policy to reflect changes in UK law or the operational mechanics of Pretzel Twist Arcade. Any updates will be posted on this page with an amended effective date.
10. Complaints to the ICO
If you believe Luftbacker Entertainment Ltd has mishandled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can contact the ICO via their website at ico.org.uk or by calling their helpline.