Privacy Policy

Last Updated: 24 October 2023

1. Identity of the Data Controller

Pretzel Twist Digital Ltd acts as the Data Controller for any personal information processed on this website. We operate Pretzel Twist Arcade in compliance with the UK Data Protection Act 2018 and the UK GDPR. You may contact us regarding your data via our designated support email.

2. Lawful Basis for Processing

We process data strictly on the basis of legitimate interest to provide a free, functioning social casino experience. No real-money transactions occur, so we do not collect financial details. Your engagement with games like Cog & Crust relies on this essential processing.

3. Data We Collect

Because we require no registration, the data we collect is minimal and mostly anonymous. We log game states, session duration, and non-identifiable usage metrics. This allows us to ensure games like The Dough Drop run smoothly on your device.

4. Use of Brass Flakes Data

Your virtual balance of Brass Flakes is stored locally on your device to maintain your progress between visits. We do not track this currency across external systems. Clearing your local data will reset your Brass Flakes to the starting balance.

5. Data Sharing and Third Parties

Pretzel Twist Arcade does not sell, trade, or share your data with third-party marketing agencies. We only share anonymised analytical data with service providers essential to hosting the website. All such entities comply with UK GDPR regulations.

6. Data Subject Rights - Access

Under UK law, you have the right to request access to any personal data we hold about you. Given our no-account structure, this data is extremely limited. However, you can still submit an access request to our support team.

7. Data Subject Rights - Erasure and Rectification

You maintain the right to be forgotten and the right to rectify incorrect data. Since we do not hold profiles, erasure is typically achieved by clearing your browser cache. This will permanently delete your Brass Flakes balance and history.

8. Data Subject Rights - Portability

If technically feasible, you have the right to request your data in a structured, commonly used format. Please note that high-score data for Twisted Roulette or similar games is generally not portable to other services.

9. Use of Cookies

We use cookies to remember your preferences and save your game progress. For a detailed breakdown of how we use these technologies, please refer to our dedicated Cookie Policy.

10. Complaints to the ICO

If you believe your data is being mishandled by Pretzel Twist Arcade, you have the right to lodge a complaint. UK residents can contact the Information Commissioner's Office (ICO) directly to report their concerns.